‍ ‍Renault‍ ‍

CRM & Audience Engagement
Managed CRM communications across Renault, Dacia and Alpine, shaping segmented
lifecycle journeys designed to strengthen audience engagement, improve clarity and grow first-party
relationships across multiple touchpoints.

Results
• Increased engagement metrics by over 300% through messaging and content hierarchy optimisations

• Delivered 6,311 sales and £19.7M profit through content engagement and editorial optimisation

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